Terms & Conditions

Welcome to Revel. By accessing or using our website (www.revel.pk), you agree to comply with and be bound by the following Terms & Conditions. These terms apply to all visitors, users, and customers of our website.

1. Use of Website

By using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to use this website for lawful purposes only and not for any illegal or unauthorized activity.

2. Product Descriptions & Pricing

We strive to ensure that all product descriptions, images, and pricing are accurate and up-to-date. However, we do not guarantee that all information on the website is error-free. In the event of any discrepancies, we reserve the right to correct them without prior notice.

Prices are subject to change without notice, and promotions or discounts may be limited by time or stock availability.

3. Orders & Payments

Orders can be placed through our website using available payment methods such as:

  • Cash on Delivery (COD)

  • Debit/Credit Cards (via secure payment gateways)

  • Bank Transfer (if available)

We reserve the right to cancel or refuse any order due to product unavailability, pricing error, or suspected fraudulent activity.

4. Availability of Goods & Authenticity

All products available on www.revel.pk are shipped directly by the Revel brand itself, ensuring 100% authenticity, safe packaging, and proper handling.

Please Note: Revel.pk is the only official selling platform for Revel products.
Purchases made from any other source (unauthorized websites, retailers, or individuals) are not covered by our warranty, return, or customer support policies. Revel will not be responsible for any issues, side effects, or damages caused by counterfeit or mishandled products bought elsewhere.

5. Shipping & Delivery

We aim to dispatch all orders within 1–5 working days after confirmation. Delivery timelines may vary depending on your location and courier services.

6. Returns & Exchanges

Please refer to our Return & Refund Policy for full details. Generally, returns are accepted within 7 days of delivery if the item is unused, in original packaging, and eligible for return. Some items (like personal care products) may not be returnable due to hygiene reasons.

7. Intellectual Property

All content on this website—including product descriptions, images, graphics, and logos—is the property of Revel and may not be used or reproduced without prior written permission.

8. Limitation of Liability

Revel shall not be held liable for any indirect, incidental, or consequential damages arising from the use of this website or any product purchased from it.

9. Governing Law

These Terms & Conditions are governed by the laws of Pakistan, and any disputes shall fall under the jurisdiction of Pakistani courts.